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NYCHA seniors lose heat, hot water and elevator access for longer stretches

Updated: Apr 4

Surviving frigid temps and power outages could be even harder if you live in NYCHA housing for seniors.


Last September, 69-year-old Sonia Madrano was heading back to her apartment when the elevator in her senior-only NYCHA development suddenly stopped. It next took a short drop and then got stuck between two floors. She was trapped inside for 12 terrifying minutes. 


“It was a terrible experience that had never before happened to me, and that I hope will never happen again,” Madrano said in Spanish. 


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Community Voices Heard (CVH) is a Black and brown-led, power-building organization committed to fighting for dignity for people with low incomes and all New Yorkers. Guided by members, we center women’s voices and create unity to win financial security, a fully participatory democracy, and truly affordable homes for every New Yorker. CVH leads community organizing across the state because we will only achieve an equitable New York when we organize and fight together.

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